Front matter · The problem
Seven expensive problems.
The expensive part is never the work. It is the delay, the rework, and the decision taken without the number.
Front matter · The problem
Seven expensive problems.
The expensive part is never the work. It is the delay, the rework, and the decision taken without the number.
Every problem on the shelf above has the same shape. Something that should take an afternoon takes a week; something that should be checkable is taken on trust; and a decision that will cost real money gets made before the figure that should inform it arrives. None of that shows up as a line item, which is exactly why it persists.
A finance lead spending the first week of every month reconciling four systems is the most expensive data pipeline in the company, and the least maintained one.
When the pack lands after the meeting, the decision was made on instinct and the reporting became a record of what already happened rather than an input to what happens next.
A figure two departments compute differently is worse than no figure: it gets argued about instead of acted on, and the argument recurs every month.
Documents read by one person, under time pressure, produce misses that surface as a cost months later — with no record of why that document was treated the way it was.
Four stages, each ending in something you can hold rather than a status update.
We look at the actual decision and the actual data, and agree what a good outcome would be before anything is built. Often this is where a project gets smaller.
One workflow, one document type, one forecast. Small enough that finding out it does not work is a cheap answer rather than a sunk cost.
The thing that survived the pilot gets built where the work actually happens, with the review step in place from the first day rather than added later.
Your team runs it without me. That includes knowing how to re-evaluate it when the inputs change, because they will.
Three things I can show you rather than assert. Each links to the artefact and the numbers behind it, including where they fall short.
Evaluation set29 claims
Krippendorff's α0.69
Pearson r (v1)0.906
Recall / precision (v3)0.40 recall at 1.00 precision
Tell me the problem in a few sentences. I reply personally, usually within a couple of working days, and I will say plainly if it is not something I should take on.
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Nothing on this site is accounting, audit, tax, legal or investment advice, and no figure here is a promise of a result. Where a number appears, its source and its limits appear with it.